![]() Please note that neither Letter Forwarding nor Certificate Services know or can provide the details of next of kin. All details held by us are confidential.īy obtaining a copy of the death certificate from Certificate Services (telephone: 03) you may be able to obtain details of a potential next of kin from the information contained on the death certificate.įor example, the person notifying the death may know or be the next of kin. We cannot provide you with any information about the person you wish to find. They will provide the address of where to send work. If there is more than one box of work, all boxes must be sequentially numbered, sent together, and the covering letter and payment should be enclosed inside the first box on top of the work.ĭelivery by your own couriers can only be accepted between 8am and 4:30pm, Monday to Friday.Ĭontact the Bulk Letter Forwarding team if you are using the courier service. ![]() A covering letter or email should be provided, briefly stating why you need to use this service. Requests in excess of 2000 items per week per company will need to have our prior approval. Please note that any unattached reply envelopes will not be included with any letters which are forwarded. If you wish to enclose a reply envelope, these must be attached to each individual letter. There is no need to place your letter in an envelope as we will provide envelopes as well as postage. We need to check the content of the letter that you want us to forward. Failure to attach the letter to the correct form may result in your work being returned. In the case of joint policy holders, requests should be made on an individual basis for each person within the policy – Including individual payments for each policy holder.Ĭorrespondence to persons under the age 16 should be addressed to the parent or guardian.Įach letter should be attached to the relevant BLF1015. Your letter should be addressed to the specific individual concerned, for example ‘Dear ’. It must not contain any other items such as pension statements, cheques, reply dates, monetary values, or information such as last known address, National Insurance numbers or dates of birth. The letter that you want us to forward should only ask the recipient to get in touch with you, see the sample letter. Please refrain from sending in your own version of the form, we are unable to accept alternative versions of the BLF1015. The DWP copy may contain the National Insurance number and date of birth.Įnsure that both parts of the BLF1015 contain your company name and contact details. It is in your own interest to provide as much information as possible on the DWP copy so that we can accurately trace the person. This unique reference must not contain any National Insurance numbers or dates of birth.Ĭomplete the form with as much detail as possible using font size 12. The BLF1015 Disclaimer form asks you to create a unique reference so you can identify the person when the form is returned to you on completion. Request a bulk reply multiple queries – BLF1015: Visual aid Request a bulk reply for multiple queries – BLF1015 It is a 2-part form that must be completed in full and on separate pages, as one copy is retained by DWP.Ī copy of the BLF1015 and an example of a completed version are available to help you: ![]() Complete the relevant formsĬompletion of the form BLF1015 is required to request up to a maximum of 6 traces per form. ![]() ![]() Our email address should be used for enquiries only. We are unable to accept trace requests via email. It is also up to the person contacted to reply, not DWP. Cheque payments cannot be accepted.ĭWP will not disclose information to the letter sender about any individual and we have the right to refuse applications or stop processing requests at any time. Payments for our services should be made at the time of your application by Bankers’ Automated Clearing System ( BACS) payable to the Department for Work and Pensions. We also carry out work on behalf of charitable organisations seeking to trace lost family members.Įvery effort must have been made to trace the person concerned before asking us to forward any letters. We cannot forward letters on behalf of Debt Collection Agencies, Commercial Tracing Agencies or in respect of matrimonial and divorce matters. The Department for Work and Pensions ( DWP) provides a tracing and pre-paid letter forwarding service for pension and insurance companies and solicitors who wish to forward beneficial information to customers, usually about pensions or insurance policies. ![]()
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